9 comments

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  exasperated

  8 months ago

  How do I find out what the correct codec is?
  reply
• 

  Mark MacKay

  7 months ago

  I also would like to know the correct codec!
  reply
• 

  dennis

  6 months ago

  This does us Mac users running 10.5 Leopard no good at all, since AVS works on Bill Gates machines only. Got a solution for Apple computers?
  reply
• 

  tigercore

  4 months ago

  Meh, I opened it with VLC and it woks fine.
  reply
• 

  film festival maven

  4 months ago

  Whats' VLC?
  reply
• 

  Rene

  4 months ago

  Video Lan Player
  reply
• 

  Calvin

  3 months ago

  is there a solution to save the files?
  reply
• 

  Mannox

  2 months ago

  IF you have the files saved on an external drive (or even if they were at ANY point saved on an external drive), go to your manuf's website and download the latest firmware upgrade for that external drive. Worked for me and solved ALL my .dmg issues, ALL my public movie atom issues, and all my "Error 4960" issues.
  
  If the files became "corrupt" at some point (while they were on an external drive) - copying them to another location would only be making copies of broken files. You have to go back to the drive (hopefully they are still there). Keeping the files ON the drive, update the firmware. Everything came back for me, instantly. Whew!
  
  mannox@gmail.com
  reply
• 

  SarahKH

  2 months ago

  No, the problem is not related to codec's. I've had this error with pretty much every file I've transcoded from avi using ffmpeg (command line script). Whilst VLC will play the files quite happily, Quicktime will not... throwing the stated error message.
  
  The only solution I've currently found is to throw the file back in to be transcoded using something like HandBrake so it builds the MP4 structure QT is expecting.
  reply