DISQUS

Anonymous · 2 years ago

Hello,

I have been getting this error for a while and have been unable to use my laptop. I have followed these steps a couple of times and while it seems like everything goes well, ie, while in the dos prompt I receive messages like corrupted data repaired etc. when I try to restart the computer I get the same blue screen error as I had been receiving from the beginning. If anyone has any advice/help it would be greatly appreciated. Thank you.

edward · 11 months ago

replace your hard disk,the boot sector is corrupted.

Dgourd · 9 months ago

Before you buy a knew hard drive, try doing a clean install. Before you install though format the hard drive with the installation cd. You will lose all your data, but it beats getting a knew hard drive or not using your laptop at all.

jrflame87 · 3 months ago

you then should try chkdsk /r and then fixboot. some bootsectors are different than others

Anonymous · 1 year ago

Nice posting. I have been facing same problem with my Linux OS and suffered from data loss. I didn't make backup of my hard drive. Someone suggested me stellar phoenix Linux recovery software to recover lost data. This software backed up my file in few time. It is one of the best recovery software.

Thanks

Paul · 1 year ago

That fixed it!! Wonderful!! Thank you!!!

Ashley · 1 year ago

Okay. My laptop keeps saying this, so I followed these instructions, to which I got the response, 25% unrecoverable...blah blah blah. When I entered the fixboot command, it says 'the target partition is C: Are you sure you want to write a new bootsector to the partition C:?' then it says it cannot open the partition. Any ideas?

davak · 1 year ago

Sorry, Ashley. It sounds like the hard drive is toast.

Sebastian · 1 year ago

Thanks - it worked and saved me for a lot of trouble!

anon · 1 year ago

Thanks,

The BSOD itself was a little hard to see, it flashed up so fast that I had to capture what it said with a camera.

Anyway, thanks, I though my computer was done for until i read this

Maaz · 11 months ago

Press F5 on bootup and select disable automatic restart, when it crashes, it will stay on the bluescreen until you manually restart.

Rob · 1 year ago

This process worked exactly as documented. The chkdsk took a while (20 minutes or so) but the reboot ect was flawless.

Thanks!!!

BTW, first thing I did when I re-booted???? yep, backed up my Quciken files and address lists....

Sue · 1 year ago

I can't get into recovery mode. Just keeps going back to that damn blue screen. Any other ideas?

danitz · 1 year ago

On your bios change the firstt boot to your disk drive

Anonymous · 1 year ago

I've got this exact problem, but there is one small problem that's keeping me from saving the files on my computer. My computer (Sony Vaio desktop) didn't come with a windows xp cd-rom. Is it possible to use anyone else's windows xp installation cd to fix my computer?

Thanks

tom · 1 year ago

i get to the chkdsk /p part and it gets to 75%
and stays there

Juan · 1 year ago

i do everything perfect exept after i press "r"... i go to a black screen and it says: Which


1:F:\minint

Windows installation would you like to log onto
(To cancel, press ENTER)?



and it only lets me press one letter... so i cant type chkdsk /p....


what do i do??

xyz · 1 year ago

press 1

monz22 · 3 weeks ago

1st type 1

then you type the chkdsk /p ...


i hope that help you...

James · 1 year ago

I followed the above directions. But, I still got an "unmountable boot volume message on my laptop. What do I do next?

Stayce · 11 months ago

I got the same thing. Anyone know what to do now?

ME · 1 year ago

THANK YOU!!!!!
:):) :)

James Resti · 1 year ago

I did exactly what you recommended and I was able to get the machine to boot up. Unfortunately I did not know enough to stop the process and I apparently repartitioned the hard drive, losing (I think, a lot of files and programs.

I could reload the programs and do a file recovery, but I seem to be locked in a viciaous cycle. The windows icon at the bottom of the screen says that the version of windows is no longer secure, suggesting that I download service pack 2 or 3. When I try to do that (through automatic update) nothing happens. When i tried to manually download service pack 3, I couldn't because I need Internet Explorer 7.0, which I can't get because I don't have SP 2.

I went to control panel and found many of the programs that I thought I lost (including SP 2) but they are not on the desktop or program list and I don't know how to update them. I bought Search & Recover but I can't use it because you need IE 6.0 or higher, which I can't get - HELP

J · 1 year ago

I everything you said and everything seemed ok until "fixboot".
When I typed it, it said, "Are you sure you want to write a new bootsector to the partition C:?"
Do I enter "Y" or "N"?

Shotaro · 1 year ago

enter Y

THANKSSSS · 1 year ago

OMG THANKS tipmonkies!!! :):) IT WORKED :)

wow unbelievable for computer noobs like me haha. I thought it was all over when my laptop crashed onto the floor (sry for the pun) and the blue screen appeared - scary and chilling moments.

Hey J (the poster above me) enter Y. but i'm sure u must have done it anyway :)

Jim · 1 year ago

Worked like a charm! Thank you so much.

webreviewer · 1 year ago

Perfectly worked fine! Thanks for the posting.

Only Me · 1 year ago

This worked for me but, I had to get to recovery mode with DOS prompt differently....
My computer kept automatically rebooting, like a broken record, causing me to not be able to access the welcome screen. Even to disable automatic reboot did not help. So...
I pressed F2, and went into the setup. From the first section I used the "arrow down" to BOOT SEQUENCE...hit enter... then highlight Internal HDD...enter and follow prompts.. this took me to recovery mode.. and from there I followed the above directions and was able to repair my boot drive using my XP Installation disk....
It was scary, and I have no training at all...
But it worked. And I hope it works for someone else!
Good Luck

harryz · 4 months ago

Thanks for our help. I highlighted HDD but the screen tells me that the hard drive is not installed. Any recommendation. Does this mean that the drive is toast?

bobbyohara · 2 months ago

I get the same hard drive not installed msg. So I can't boot from a cd and get to the screen with the chkdsk/r etc. Did you fix it? If so how?

harryz · 2 months ago

No, I could not fix it.
The head of the hard drive was gone.

Deb · 1 year ago

Thanks this worked for me :)

If anyone is trying to do this on a Dell laptop - I had to press F12 twice really quickly immediately on start up to get to the "boot from disk" option menu. Once you've pressed that option it works as above.

Thanks again

Shotaro · 1 year ago

thanks XD all worked well

Neil · 1 year ago

worked well thanks!

JOHN · 1 year ago

When I try to boot up with the XP CD in the DVD drive, I never get to the 'Welcome' screen. I just see the DELL screen and then the screen informing me of a problem and the choices of using the last configuration that worked, boot normally, safe mode, etc. Choosing any of them gets the blue screen with the UBV error message. How do I get into the system to run chkdsk, etc.

Thanks,
John

Mike · 1 year ago

If you get into Windows Repair and it won't recognize the C: drive, forget the Windows XP Repair disk.

I've fixed this error several times using Seagate SeaTools for Dos, available from the SeaGate website. Run the short test, if it fixes at least one error, restart the machine. If the short test doesnt pick up the error, run the long test to completion and restart. Voila.

pris · 6 months ago

This was very helpful. Once I was able to make a working bootable disk from the SeaTools ISO (I used the ISORecorder app from alexfeinman.com), I was able to boot the laptop with the unmountable boot volume error to SeaTools disk. It's found one error so far on the long test, and I am hoping it's able to fix my problem!

i need help · 1 year ago

I have dell with windows 2006
First i hit 12
Than i did boot from disk and hit enter
It loads a blue screen with a gray bar that says setup is load files ( with some stuff like host adapter and stuff
than is stays setup is starting windows
i get welcome to setup
i hit R
than i get
WIndows XP professional setup
======================

Examining 238418 Md Disk 0 at id 0 bus 0 on iastor...

Nothing happens from this point what am i doing wrong there is no administrator pass word.

Br. · 1 year ago

Thank you soo much !
My pc got this error now in christmas and this saved me :D

Fred · 1 year ago

thank you so much it worked. only addition to directions is to type "Y" when asked if c is the partition for fixboot. thank you thank you!!!!

Marion J. Stearns · 12 months ago

volume in this case mens that the "Volume with bars underneath" looks just like what you see on the television screen when you are turning up or down the volume. This sits onthe bottom of my laptop screen all the time, how do I get rid ofit?

Parkit · 12 months ago

Worked like a charm. Thank you.

Gerri · 12 months ago

If I own a Dell and install the disc will all stored data be lost, along with files?

Erika · 12 months ago

Thank you - this website saved my dell ...I kept getting the blue screen - would not re-boot from cd-rom, to get into the recovery console. So with this site's suggestions, I pressed f2, found how to disable the hard drive, to get the machine to boot from the cd-rom, and used the chkdsk /p command. I saw something that said the chkdsk /r command would erase data. After re-booting I re-enabled the hard drive and reset the order to what it was, and then re-booted again without the disk in the cd-rom, and everything looks great. Thanks again. One question: what are the implications of using the /p command instead of the /r command? What have I messed up or not fixed properly?

James · 11 months ago

thx soooo much omg omg omg omg omg this is the BEST, i love this fking site!!!!!!!!!!!!!!!

ShogunMMA · 11 months ago

Man thank god for this fix! Whew.. just got that unmountable boot error. Did exactly as said in this article and it worked like a charm!

Thank you!!

chad · 11 months ago

wow. absolutely perfect. thank you so much. 5-stars across the board.

anna · 11 months ago

thankyou soooooooooooooooooooo much!!!!!! worked absolutely perfectly. you are an absolute LIFESAVER

Amanda · 11 months ago

I can't find my XP installation CD, but have Vista from my other computer, will this screw everything up if I use my Vista CD? I think so, but i'm out of options at this point. My other computer does not have a floppy drive in order to download the boot disks since I don't have the XP CD. I'm assuming my HD is done since i've had a ton of other problems, all I want to do is to be able to boot up so I can dump all my info off the hard drive before I install a new one.

THANKS!

ZK · 11 months ago

Great advice tipmonkies

Norbs · 11 months ago

thanks for the tips guys, worked for me. i did have to follow the advice of a previous poster - hit F2 immediately upon startup to get to a menu where i could arrow down to "boot sequence"... had to adjust this so that "boot from CD/DVD etc" is first on the list. from there the steps listed above worked as billed. success!

Ace · 11 months ago

Thanks, That worked great!

jon · 11 months ago

thankyou so much!! quick and easy and too the point.

Zonda · 11 months ago

I tried this but without success then found this text on another site.

If for some reason that don't work for you, you can boot to the recovery console like above and...
Type "chkdsk /r" then enter
When done type "exit" and hit enter.
This will take longer, but the system should boot back into Windows.

And it did!!
So thanks to this site and another I now have my Dell desktop back. Hurrah!

mark · 11 months ago

had no other pc/laptop, so had to use my PSP to browse the internet. after waiting a decade for pages to i came across this page and it has saved me heaps of trouble. excellent Advice, really helpful... thankyou.

rob · 11 months ago

Great job. It worked

jjonajameson · 11 months ago

Thank you a kazillion!! I thought I was screwed until I followed the steps on your website. I have a Toshiba laptop and like one of the contributors, had to press F2 really quickly to get the process startedl. thaks again. Your website was a huge help to me!! :)

jeff · 11 months ago

thanks a lot... this worked perfectly

Colin · 11 months ago

Thank you,Thank you, Thank you, GREAT POSTING.............I owe you one.

C2ent69

Nicholas · 11 months ago

I have dell with windows xp
First i hit 12
Than i did boot from disk and hit enter
It loads a blue screen with a gray bar that says setup is load files ( with some stuff like host adapter and stuff
than is stays setup is starting windows
i get welcome to setup
i hit R
than i get
WIndows XP professional setup
======================

Examining 152587 Md Disk 0 at id 0 bus 0 on iastor...

Nothing happens from this point what am i doing wrong there is no administrator pass word.

steve · 11 months ago

worked cheers

Joeblow · 11 months ago

Will a windows xp pro disk work if I have xp home on the computer

Benjamin · 11 months ago

I'm not a tech person, and I'm also not trying to promote Linux or anything. I got the unmountable boot volume error about 10 days ago. I did NOT have a CD or anything to reboot it. I kept calling around, asking friends if they had XP home, and I got tired of waiting. So I downloaded Ubuntu, the Linux operating system. I burned it on a CD, then booted my laptop from the CD and installed it. It asked me if I wanted a dual boot system, and I said yes. It allowed me to select the amount of hard disk space to partition for the new operating system, all the while keeping Windows XP as well. I only let Ubuntu take up 5gigs, and let it install itself. Well, I was happy, because I was back on the internet! Ubuntu seemed to work fine, even used it's own software to locate my wireless router (I was worried about getting that to work). Anyway, long story short, now my laptop asks me if I want to boot Ubuntu or XP. So, this morning I went ahead and selected XP to show my friend what the error code was, and XP booted right up!! So, I'm sure a lot of you will slam what I just said, but for those without a CD who need to get back online, it might be worth a try. Now I have a backup operating system ready to go whenever XP crashes again, if I don't end up using it regularly. P.S., the Ubuntu operating system comes complete with Open Office, which let me view powerpoints and look at my Word documents. I'm not sure yet if I can actually create a new Word document or anything though.

Paul · 8 months ago

Hi Benjamin,

did you manage to recover all your files with Unbutu?

Paul

sheree · 11 months ago

thankyou thankyou thankyou. it didnt work first go, but i tried it again and worked fine. you saved my life!!

poul · 11 months ago

You just saved my day!!!! Thanks a lot

LD · 11 months ago

hello,

i followed the steps above, but when i type chkdsk /p or chkdsk /r or even just chkdsk, my laptop doesnt understand the command, I have tried others too as per some other threads I have seen, but nothing works and I am at my wits end, has anyone got any other suggestions?

many thanks

Espio · 11 months ago

i presume you are running windows and not linux or mac?

if you are running windows, then its something i havent had before, maybe a format c: helps?

Keith · 11 months ago

brilliant!!!!!! it worked a treat

anonymous · 11 months ago

Hi. I am using an Acer TravelMate 2300 with XP. Just got the unmountable boot volume screen, but no matter what I do I cannot stop the comp from rebooting itself the instant the blue screen appears. Also, the XP system came already installed, so there is no disc, though I can borrow one from someone else. Any advice would be greatly appreciated. Thanks in advance.

Murat Kaya · 10 months ago

thanks, it works...

rhia · 10 months ago

oh my gosh thanks so much it worked fine!

Andy · 10 months ago

done all the above and still does not work. Help please!!

Andy

Tim · 10 months ago

Wow it worked, thank you so much. That fixboot part is the most important thing to do. Time for me to backup my files then i can format this thing...

Skatu · 10 months ago

Hello,

I recently got the "“unmountable boot volume” on my Toshiba Satellite A100.I tried to download a windows XP OS from a site online. It download and i burnt it off on a cd.I tried to run it on the laptop and changed the boot sequence to boot from CD-ROM but it wouldn't boot.It kept going back to blue screen.It doesnt even boot from safe mode.I dont know what to do.Please help me.Do i have to get the original XP CD to fix it or use an Original Vista CD?Please help me ....

Thanks

Abbs · 10 months ago

Thanks for the info!!! But wouldn't this cause you to lose all the saved files on your hard drive? Or not?

melfin · 10 months ago

thank you a lot!!!

gadgetman37 · 10 months ago

There is a typo in this article. chkdsk has no such parameter as /p. It should be /r as onfirmed on the Microsoft site. For a full list of parameters type chkdsk /?

elistuy · 10 months ago

Thank You

Worked PERFECTLY!!!

rjp · 10 months ago

I tried this fix and chkdsk /p resulted in: "the volume appears to have one or more unrecoverable problems". So I ran fixboot , it created a new bootsector. I typed exit and rebooting brought up the screen to start in safe mode. I tried that and got the orginal Unmountable Boot Volume. Any more suggestions?

rjp · 10 months ago

Also, its appears the be the 0xc000009c error code version. This appears to be caused by a UDMA hard disk controller but I cannot seem to this explicitly stated anywhere. How do check if I have this UDMA thing?

annie · 10 months ago

Thanks, very useful post! I'm still shopping for a new computer but at least now I can back things up.

Jon · 10 months ago

regardless of the typo this here's a life saver. thanks!

nanaof4 · 9 months ago

at chkdsk /p after 27% it says volume appears to contain 1 or more unrecoverable problems.......this is a dell inspirion 5100..........any ideas?

Andrew Ahrendt · 9 months ago

Thank You SOOOOOOO Much For This!!!!!!!!!!

Sahil · 9 months ago

Worked perfectly and when i was all rejoicing i get "IRQL not less or equal" blue screen error upn startup.
Someone help!

J · 9 months ago

Thanks tipmonkies! It worked!!!!!!

lgcc · 9 months ago

thank you very much. I have learnt a big lesson and have backed up all files from the hard drive.

Alex · 9 months ago

Okay, originally my computer just booted up in an infinite loop (got to the loading screen, then went back to the beginning), but a different help guide online told me to disable automatic restarts on errors and I did, now I get this.

The problem is, I don't have an XP installation disk. Does anyone know what I can do to fix this without an installation disk?

Jesus E. Medina · 9 months ago

Really really! Thank you. The problem is fixed!

ritrits · 9 months ago

What can one do if the CD-ROM don't detect the CD and have stoped functioning

James · 9 months ago

Thank you so much!! It worked! Flawlessly. I was so scared I had lost all of my information since I didn't do any backup beforehand. The comments left by others were especially helpful! I'll describe my experience below so that it may help you.
I have a Dell laptop inspiron 700m, working fine until it gave me the blue screen with the unmountable boot volume. I didn't have any "Windows XP CD-ROM" but I did have a "Dell Laptop Windows Operating System CD" which I created for backup years ago (Thank God!). I inserted the CD, right on the startup screen I pressed F12. It then says "boot menu". Choose the IDE CD-ROM and not the IDE HDD, because you want to reboot from the CD, not the hard drive, since your hard drive is in trouble. Then it takes me to the Welcome Screen (be patient!) and then I followed the exact directions as above, and it worked fine. One thing to remember is not to type in any command until you see the "C:/>" prompt. And the "chkdsk /p" has a SPACE in it. Good luck y'all! I'm hella happy my computer is back.

Lori · 8 months ago

Thanks for making note of the SPACE in "chkdsk /p"...I missed that and couldn't figure out why this wasn't working for me.
After I read your post, I went back and it worked PERFECT!

Name · 5 months ago

I have the same problem can I please borrow that cd rom

hopeless23 · 8 months ago

I have a Dell Laptop. I was able to get into setup to disable the interal hdd as someone else mentioned. I then hit boot from cd. It stated that it loaded files. Did I overwrite my other files? Are my pictures that were stored on my harddrive gone forever?

SDC · 8 months ago

It worked for me on the 2nd time! I had to do both the chkdsk /p and the chkdsk /r before I saw any improvement but it worked! Thank you!!!

b · 8 months ago

ok this is it on a normal xp pc clcik del to enetr setup on startup inster our disc into the cd/dvd drive and click advanced bios settings. next turn whichever boot device which is hard drive to cd/dvd drivr and follow on thru

Kareema · 8 months ago

Thank you very much for the advice.. I tried it and it works wonderfully.

Gautam · 8 months ago

I went into the BIOS and changed the First Boot priority to CD ROM but the screen says Booting from ATAPI CD ROM ... and then the blue screen error(Unmountable Boot Volume) appears again. What could be the reason. Should i attach my hard disk as a slave to another machine and then format my drive and install Windows XP again?

Paul · 8 months ago

Did not work first time, but after two tries took PC apart, wiggled all conections etc, then tried procedure again (with /r) and then it worked! Bril!! Doing full backups now and going to PC world to buy a new hard drive, they are only £60,- The old one can become a slave drive.

Thanks for the extremely helpful tips and all the comments!

Paul

Lori · 8 months ago

Works PERFECT!!

Paul · 8 months ago

You are the best, my wife and i thought that we would have to but a new computer. this worked great the first time.

Anon · 8 months ago

Thanks! I can't believe it, but this worked perfectly. So much for buying a new PC....

Lin · 8 months ago

I use this fixed my computer problem. Thank you very much!

scott · 8 months ago

I also have done all of the steps but when I get to the selecting the R for repair, it locks up at
WIndows XP professional setup
======================

238418 Disk 0 at Id 0 on bus 0 on iastor...

it has also gone past this to the next page but I don't get a prompt to type in chkdsk or fixboot. Any suggestions are greatly appreciated!

uzo · 8 months ago

thanks very much for your advice. it worked. there is a little error,
when your are in DOS prompt type chkdsk (chkdsk/p is wrong), other steps are correct.

appreciative · 4 months ago

If you are in recovery console, like it says to do, /p IS correct. There are different options depending on where you are running chkdsk at. Use chkdsk /? for your options.

Ross · 7 months ago

worked for me...thanks!

K73 · 7 months ago

Does it have to be an XP install disk you originally used or can you use any one else's XP disk?

George · 7 months ago

omg. thank you sooo much. it got it to work again!

NickBoy98 · 7 months ago

u are the best now my computer is a liitle laggy but working

Ash · 7 months ago

At last, the solution to the dreaded error that I am experiencing. However, does anyone know if I follow these steps then will it let me into Windows normally and keep all my files or will it wipe them off as part of this process?

fixed! · 6 months ago

Thank you! I have used this fix on three occasions so far!

Spaz · 6 months ago

Your a supastar. Fixed it first time. Many many thanx.

Desperate · 6 months ago

Hi i am having the same issue, i get a blue screen that says "unmountable boot volume" and i have two cd's for windows reformat, but one of them does not let me get past the "press any key to boot from cd", i pressed every key i could..but it wont load. Second cd brings me strat to ms dos..where ur chkdsk /p command did not work..

Please please please help..i dont even see the welcome screen.thank you.

tamsin · 5 months ago

please help!!!! i got the dreaded unmountable boot volume message..tried all 5 methods to boot.. safe mode..etc and none of these worked it just kept going back to same message..then whilst trying to boot i pressed f10 for recovery mode and something called pc angel popped up i followed the onscreen instructions and it worked!!! my pc is now as good as new ( i even had to go through the start up like when i first got my laptop) all files and folders have been deleted,and my laptop is faster than ever..great! but pc angel has deleted all my photos (about 1000) and im gutted i can never get these photos back..please any ideas how to retrieve my photos????

PCTechGuy · 4 months ago

If you are at all famliar with burning images to a disc, then do a google search for Hiren's Boot CD. Download that and burn the image to a cd. When you load the cd back in (after burning it) look for a program call Get Data Back NTFS. That program recovers data pretty good. Just follow the on screen options.

TIFFANY · 5 months ago

ok i did this but must have done something wrong it ended up installing windows again and now i have lost everything on computer ... including drivers and i cant get on internet to have the reinstalled ... i have called dell and they told me which drivers i needed but when i installed them they sd they do not work ....GRRRRRRRRRRRRRR i need some serious help . I am so confused and cant not wait to have this sent back to dell for them to fix ...any suggestions?

lesleylamoon · 5 months ago

Hi I've tried this, and other things, but it doesn't work. I can't even get to the DOS prompt. Recovery console doesn't work and it won't even let me reformat. I've got some really important stuff on the laptop and, very stupidly, have lost the USB drive I backed it up to. Is there anything else I can do?

Stephen · 4 months ago

Dude, your tip saved me from unnecessary PC repair costs. Many thanks.

- XP user

pgseck · 4 months ago

I got an ‘Unmountable Boot Volume’ blue screen error on my Gateway 700s, running Windows XP Home. I followed the instructions to run “chkdsk /p’ in Recovery mode and as well, ran ‘fixboot’. This worked for a few hours, then same failure. I then ran “chkdsk /r” and the fixboot again. The messages tell me that the boot sector was corrupted but that a new boot.ini was created. I tried to start up and (still in dos) was told I had a bad hard drive and to consult my ‘troubleshooting guide” – HA.

I selected start from ‘Last known good configuration’ and the machine is up and running…

Here is my question: do I now assume that everything is ‘OK’ or do I (while it is up & running): 1) save all data, do a clean install on the HD and put all the data back? 2) get a new HD and install it & move all data off the old one as it is going to implode again any day now, or 3) run some other repair software/command and try to segregate away the bad sector that is causing my problems.

I am afraid to assume this is fixed and can’t find any advice/solutions that go beyond the ‘chkdsk /p(r)’ and ‘fixboot commands, and am worried my problem is deeper than that simple fix.

Please help - - thnx in advance!

qdideas · 4 months ago

I think you have been super lucky. If I were you, I would be running out and buying an external harddrive and backing up everything tonight. This may be your small window of oppertunity to save everything. Once you have your backup safe and sound, you can decide to continue using the drive as is... or replacing it.

Helen_Elizabeth · 4 months ago

I had the unmountable boot volume error and have reinstalled Windows XP, is there any way I can recover my old files from the same computer?

deepcreek · 3 months ago

I have a Laptop that is runing Vista Home Prem.I can't get the computer to reboot.
I have been sent to the BSOD and I can't find a way out.
I have even tried using the recovery disc but,that hasn't worked.I either get the BSOD OR I get nothing but a black screen after it tries to boot up.i have tried different boot squences but nothing has helped.

parm · 3 months ago

THANK YOU...God bless u...saved my computer !!

Very Pleased man! · 3 months ago

OMG yes ty, finally I got it to reboot ty ty ty.

parikzit · 3 months ago

Thanks a ton !!!

alexapi32 · 3 months ago

I dont know how can i get to the DOS prompt when I press F2 to run the recovery console it wants a floopy disk! I dont have a floopy disk, neithe a floopy drive? What am I doing wrong here, I dont see anyone talking about the old floopy shits!

Gmcmen · 2 months ago

You must go into the bios settings by pressing "Delete" at startup, change the "Boot" until the first boot device is "CD Rom"

klad98 · 2 months ago

I have gotten as far as the recovery console from the cd even ran the chkdsk /r (unfortunately the first tech help I found said to use/r) the program never ran, just sat there all night at the command prompt. Now when I follow same steps to get into recovery console, I can get there, but no command prompt ever comes up, no cursor, nothing... any suggestions Thanks so much

Frank · 2 months ago

thank you verry much , worked perfectly:)

Nik · 2 months ago

cheers mate, worked like a dream. i am forever indebted!!! Nik

mikepjr · 2 months ago

I've tried doing this but when I got to 41%
it says the volume appears to contain one or more unrecoverable problems and the boot sector cannot be fixed...

does this mean I have to reformat?
nyays!!

jgruda · 2 months ago

Any help if you try the abpve steps and it freezes on the blue screen after you hit r and it never makes it to the DOS mode?

doebuckey · 1 month ago

Same thing happen to me. I tried it again and hit the r key immediately after the screen appeared and it went to the next step. I hope it works for you.

Lee · 2 months ago

Just used this guide to save my computer from the blue screen of death, thanks very much brilliant stuff.

jenni · 2 months ago

Do the above steps delete personal files from the HDD?

Name · 2 months ago

No!

daftvader · 1 month ago

many thanks for the guidance ,which was spot on took about 30 mins start to finish .after wasting a week with a live cd and hirens boot cd (not really knowing which tools to use )
thanks to the simple almost idiot proof instructions i could save my friends data

novice100 · 1 month ago

I've hit the blue screen of death and wld really apreciate some help. I've got Windows XP. I can't find the original installation disks, it came pre-loaded from Dell (I've got the receipt), although can borrow a friends copy. Would their licence codes work for my machine?

rj · 2 weeks ago

PERFECT !!! works great!
Thank you very much

happyrich · 1 week ago

I love you :)

I used my girlfriend's laptop XP installation disk on my PC and wasn't asked for any code for those of you that have asked ;)

cdemps · 1 week ago

Ok,
I am also gettig the blue "Unmountable Boot Volume" screen. However, when I follow the boot sequence, I never get the "Welcome to Setup" screen that is needed to get to the DOS promt and start this great fix everyone is talking about. Any ideas?

dottie64 · 4 days ago

I had to press a few different prompts to get there, but I did and it did work. As I said in my comment: I had callled Dell three times and they did nothing.
It did take me two tries to get it working.

dreamerzz · 3 days ago

try a different installation disk if u can't see the repair option. u may use any service pack version of xp. if fixboot won't help for some reasons, try fixmbr instead and then hit "Y" when asked for an option. u guys might wanna try bootcfg /rebuild too

dottie64 · 4 days ago

THANK YOU, THANK YOU! Yes, I am yelling. I had the unmountable boot volume error and followed your instructions and am back up and working. Three calls to Dell did NOT even come close to fixing this problem. Ain't the internet wonderful.

Angry · 1 day ago

When it gets to the option of loading up the console, pressing F3 or Enter to start Windows, it freezes, I press any of the keys and nothing happens. This is driving me crazy. Thanks in advance for any help.