DISQUS

Anonymous · 5 years ago

I had signed up for free trial period with AOL.within a fortnights time i started calling in for cancellation.but no vail.

They have already charged me for two months in row.
I'm in canada since last three months and kept calling in for cancellation and they wouldn't cancell the account or give me any info as the Name of account holder has een hacked/changed.

Though they confirmed that account utility for the signed up period is no more than 20 Hours..
- Your full name
- Master Screen Name
- Phone Number
- Complete Address and zip code as listed on the AOL Account
- Last four numbers of your current payment method (for your security
only the last four digits)
- Handwritten Signature

I have been advized by AOL Billing to complete the info as mentioned in the above 5 points.

Now I'm back again on catch 22.

Credit card guys would not reverce the charges and AOL wouldn't cancel account.

I'm already POPER by 50 Bucks.

Guest · 5 years ago

AOL needs to hire more people that can speak clear english and that can understand you when you are talking to them.. AOL can not help with anything that you ask for, and all they do is run you around in circles. :evil:

Anonymous · 5 years ago

As of my previous post Posted: Fri Oct 15, 2004 11:12 am I had sent all the required info to AOL.Those F*****g D**es have sent me a pre-printed Card that I'm still their Valued AOL customer.
:x

Anonymous · 4 years ago

<ul id="quote"><h6>Guest wrote:</h6>AOL needs to hire more people that can speak clear english and that can understand you when you are talking to them.. AOL can not help with anything that you ask for, and all they do is run you around in circles. :evil: </ul>

the ones you're talking to are probably people that have been outsourced from another country...cheaper cost.

Visitor · 3 years ago

my english is by no means perfect (scouser) so between my accent and the "but but vhat are you vanting" there is a lack of understanding wich is why I cancelled. Outsourcing call centers for short term gain will come back and bite these companys in the arse 8O

Anonymous · 3 years ago

I've lost count of the amount of people in RL that i've steered well clear of AOL, there service is bad, the software a nightmare come true, you have to format your computer to fully uninstall it ! i swear it way easier that way and now i hear that cancelling your account is near impossible.

For more proof watch this :D
http://www.youtube.com/watch?v=xaaAYVUWP0I

alyssa · 1 year ago

how can i cancel my aol account without being signed in i lost my password and i signed up for it so long ago that i dont even know that credit card anymore
:/